Privacy Policy for JustLeftTheCloset.com
1. Introduction
JustLeftTheCloset.com (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. We are fully dedicated to ensuring that your personal data is handled responsibly, transparently, and in accordance with applicable data protection laws including the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant privacy laws. Your trust is paramount, and we invest consistent effort into safeguarding the privacy and integrity of your interactions with our website.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all visitors, users, and others who access JustLeftTheCloset.com (“you”) and describes how we collect, use, disclose, and safeguard your personal information through our website. For the purposes of applicable data protection laws, we act as the “data controller” of your personal data, meaning we determine the purposes and manner in which your data is processed.
By using JustLeftTheCloset.com, you agree to the collection and use of information in accordance with this Privacy Policy.
3. Categories of Personal Data We Process
We may collect, use, store, and transfer various categories of personal data, including but not limited to:
a. Usage Data
Information about how you interact with our website. This includes:
– IP address
– Browser type and version
– Referring URL
– Date and time of access
– Pages viewed
– Session duration
– Clickstream data
b. Account Data
Personal details you provide when registering for an account or placing an order, including:
– Full name
– Billing and shipping address
– Email address
– Phone number
– Account credentials (securely processed)
c. Profile Data
Information derived from your activity on the website:
– Purchase history
– Product preferences
– Browsing behaviors
– Wishlist items
– Personalized recommendations
d. Communication Data
Information captured through communications with us, including:
– Support queries
– Chat logs
– Email correspondence
– Feedback or survey responses
e. Technical Data
Details related to your device, such as:
– Device model
– Operating system and version
– Time zone settings
– Browser plugins and configurations
– Network information
f. Transaction Data
Details regarding your purchases and orders from JustLeftTheCloset.com:
– Products/services purchased
– Payment method used (limited to non-sensitive metadata; full payment info is processed by a secure third-party provider)
– Billing/shipping details
– Delivery tracking and history
g. Preference Data
Data reflecting your choices and settings:
– Marketing preferences
– Communication selections
– Interest/product tagging
– Cookie consent preferences
4. Legal Bases for Processing Your Data
We process your personal data only where we have a valid legal basis to do so under applicable laws, which includes:
– Contractual Necessity: To provide services or products you request, including fulfilling and managing transactions and customer service.
– Consent: Where you have clearly given permission, such as subscribing to a newsletter or accepting non-essential cookies.
– Legitimate Interests: For purposes such as site security, fraud prevention, service optimization, and analytics—where these interests are not overridden by your rights.
– Legal Obligation: Where we are required to retain or disclose personal information to comply with applicable laws or governmental requests.
5. Your Rights
Under GDPR and CCPA, you have specific legal rights in relation to your personal data, including:
– Right of Access: The right to request copies of the personal data we hold about you.
– Right to Rectification: The right to request correction of incomplete or inaccurate data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your data where there is no legitimate reason for us to keep it.
– Right to Restrict Processing: Demand limits on how we process your personal information.
– Right to Data Portability: Request to receive your data in a structured, machine-readable format.
– Right to Object: Object to processing based on public interest or legitimate interests.
– Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
– Right to Opt-Out (CCPA): California residents may opt out of the sale or sharing of their personal data.
You may exercise these rights by contacting us at [email protected].
6. Security Measures
We employ a robust set of technical and organizational measures to protect your data, including:
– SSL/TLS encryption of all traffic between your browser and our servers
– Access controls and authentication for administrative systems
– Regular security assessments and software patching
– Data backups and disaster recovery planning
– Company-wide data protection training and policies to foster a privacy-aware culture
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of storage is assuredly secure.
7. International Data Transfers
Your personal data may be transferred to, processed, and stored outside your country of residence, including in countries where data protection laws may offer different levels of protection. Where such transfers occur, we implement appropriate safeguards, including:
– Standard Contractual Clauses approved by the European Commission
– Certifications or recognized adequacy decisions
– Contractual agreements applying data protection principles and obligations equivalent to those under GDPR
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. Retention periods vary by data type:
– Usage and technical data: Up to 26 months
– Account and profile data: As long as your account remains active or as required by law
– Communication data: Up to 5 years for audit and customer service tracking
– Transaction data: Retained for 7 years to comply with financial and legal standards
– Preference and consent data: Retained until the user withdraws or modifies preferences
9. Cookie Policy
JustLeftTheCloset.com utilizes cookies and similar tracking technologies to improve functionality, analyze traffic, personalize content, and provide social media features. Our categories include:
– Essential Cookies: Necessary for the basic functioning of the site, such as login authentication and secure navigation.
– Functional Cookies: Enable website enhancements like remembering login sessions, language selection, or region.
– Analytics Cookies: Used to understand how visitors use the site, allowing us to improve user experience.
– Performance Cookies: Monitor site performance and usage patterns.
We do not use cookies to collect personally identifiable information without your consent.
10. Cookie Management and Compliance
Upon your first visit to JustLeftTheCloset.com, a cookie consent banner will inform you of our use of cookies and provide you with options to manage or reject non-essential cookies. You may also manage cookie preferences at any time through our Cookie Settings link.
For users under GDPR, consent is requested for non-essential cookies prior to placement. Under CCPA, California residents may opt out of cookie-based data sales or sharing.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove it promptly. Parents or guardians who believe their child has submitted information should contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy from time to time as necessary to reflect changes in our practices, legal requirements, or improvements to user privacy. Any material changes will be communicated through proper notification methods on JustLeftTheCloset.com. Continued use of the website following such updates indicates your acceptance of the revised policy.
13. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or your personal data, please reach out to our privacy team at:
Email: [email protected]
Website: https://justleftthecloset.com
We are committed to full compliance with applicable regulations and to respecting your rights. Please do not hesitate to contact us with any privacy-related inquiries.